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Accessibility is a priority

We want everyone to be able to use Transperth. Our goal is to meet the needs of all community members including people with disabilities, seniors and parents with prams and young children.


You may like to download the Public Transport Authority Disability Access and Inclusion Plan.

What we're doing

We continually strive to improve accessibility across all our operations.


We design all new buses and trains as well as ticketing systems, infrastructure and information services to be accessible.


All printed and web based information conforms to disability guidelines and is available in alternative formats.

Contact us for assistance

Special assistance at train stations

Call 1800 800 022 at least one hour in advance if you need special assistance at a train station.

Disability assistance

  • TTY via the National Relay Service - 133 677
  • Speak and Listen - 1300 555 727

Ask for the Transperth InfoLine on 13 62 13.